All Resman subscription fees are non-refundable. You can cancel any time to stop future charges.
Version 2026-09-23 · Last updated: September 23, 2026Resman is priced per unit (one branch, shop, outlet, or hotel), billed monthly, quarterly, or yearly. All Resman subscription fees, monthly, quarterly, yearly, renewal, upgrade, extra unit, are non-refundable, in whole or in part, for any reason including but not limited to:
You can cancel a unit at any time from your account settings. Cancellation stops future charges; that unit keeps working until the end of the period you already paid for, and there is no refund for the unused part. If you re-add the same unit inside that paid period, you are not charged again for it.
If you were charged twice for the same period, or charged after we received a cancellation, email [email protected] with the Paystack transaction reference. We refund confirmed duplicates in full. Processing can take up to 10 business days depending on your bank.
If the core Service is unavailable for more than 30 consecutive days because of a failure within our reasonable control (not your internet, not Paystack, not Hostinger, not a force-majeure event: see the Terms of Service for the full exclusion list), you may cancel and request a pro-rata refund of the unused remainder of the then-current billing period.
If you have a billing concern, contact [email protected] first. Raising a chargeback with your bank or Paystack before contacting us will result in immediate account suspension and loss of data access. If the chargeback is later ruled unwarranted, we will recover the chargeback cost plus any administrative fees from your account.
Nothing in this policy limits any right you may have under the Federal Competition and Consumer Protection Act 2018 (FCCPA) or any other non-waivable consumer-protection law.
