Reach a real person at Resman. We answer billing, account, integration, and mobile-app questions within one business day.
Office hours are Monday–Friday, 09:00–18:00 West Africa Time. We monitor billing and account-access tickets outside of those hours.
Tap Forgot password on the sign-in screen and we'll email you a reset link. If your email account no longer works, write to [email protected] from another address you can prove you own.
Codes can take up to two minutes. Check your spam folder. Tap Resend code on the verification screen if needed. After three failed sends, reach out to support.
Open the Resman app or web app, tap your avatar, choose Profile, scroll to Delete account, and follow the prompts. Deletion is permanent and signs you out of every device.
You pay a flat price for each unit, one branch, shop, outlet, or hotel, and every feature is included. Choose monthly, quarterly (5% off), or yearly (pay for 10 months). From your 4th unit, each unit is 15% off. New accounts get 14 days free with no card.
Go to Settings → Subscription on the web at app.resman.ng. Paystack accepts debit card, bank transfer, USSD, and direct bank debit. Payments are made on the web only: Apple and Google do not allow us to sell subscriptions inside the phone apps.
The unit keeps working for 3 more days while we email you a payment link. After that the unit pauses until you pay. Your data is not deleted while a unit is paused.
From Settings → Subscription, tap Cancel. Cancellation stops future charges. That unit keeps working until the date you already paid for, and there is no refund for the unused part. If you add the same unit back inside that period, you are not charged again. See our No-Refund Policy.
Email [email protected] with the Paystack transaction reference. We refund confirmed duplicates within 10 business days.
On iPhone, get Resman on the App Store. On Android, get Resman on Google Play. Windows and Mac desktop apps are in beta.
Your device can't reach app.resman.ng. Check your network connection, then tap Retry. If the issue persists on Wi-Fi but works on cellular (or vice versa), your router may be blocking us: try a different network or contact your IT.
Make sure you ticked Keep me signed in when signing in. If you have it enabled and still get logged out, write to support: we'll check our auth logs.
iPhone: open iOS Settings → Notifications → Resman and make sure notifications are allowed.
Android (Chrome): tap the padlock next to the address bar → Permissions → Notifications, and set it to Allow. If you added Resman to your home screen, open it from that icon so notifications reach you.
Then, inside Resman, go to Settings → Notifications and confirm the alerts you want (orders, payments, low stock) are switched on.
Read our Privacy Policy, Data Processing Addendum, and Cookie Policy. To request an export of your data or to exercise your rights under applicable data-protection law, email [email protected].
If something looks broken, send us the screen you're on, what you tried to do, and roughly when it happened. Screenshots help. Email [email protected] with the subject "Bug" so we can route it correctly.
If you've found a security issue, please email [email protected] with details. We acknowledge reports within two business days and credit responsible reporters in our security page once the fix is live.
